Home » Privacy Notice
Last Updated: Dec 14, 2022
This Privacy Notice tells you about how we use the personal information we collect from you when you access and use our website at https://digitalce.com/ and our social networks pages on Facebook, Twitter, LinkedIn and Instagram. Regarding the personal data, we collected from you or you provided us with we are acting as a data controller.
Digitalce is a US-based digital marketing agency.
Digitalce Inc
Office
919 North Market Street,
Wilmington,
DE 19801
Contact
+1 (236) 992‑7981
sales@digitalce.com
We are not required to have a Data Protection Officer (DPO), therefore any enquiries about use of your personal data can be addressed to the contact details above.
Please note that we do not use the data you provide to make any automated decisions.
1. Our website uses Google Analytics to analyse users’ behaviour. Google Analytics is a tool which collects certain information, which may be considered personal when you access and use the website. The information includes IP address, session duration, device model, etc. Complete the description of Google Analytics services you may find at https://support.google.com/analytics/answer/7390017?hl=en. Please be advised that such data will be shared with Google. For more information please refer to Google’s privacy policy available at https://policies.google.com/privacy?hl=en.
2. While you access and browse the website, we may place cookies on the device you use. Cookies are small files that are necessary to track the visits and activity of our website users. There are ‘session’ and ‘persistent’ cookies. Session cookies are permanently deleted as soon as you close your browser. Persistent cookies are stored until their expiration date and then removed automatically by your browser or until you delete them manually.
Some of the cookies we use are strictly necessary for our website to function properly. So, we do not ask for your consent to place them. To use those cookies which are not strictly necessary, we will always ask for your consent.
We also use third-party cookies, such as youtube.com. For more information please refer to Google’s privacy policy available at https://policies.google.com/technologies/cookies?hl=en-US#types-of-cookies.
We use cookies to ensure you get the best experience on our website, recognise you as our user, customise our website, improve productivity and your experience, customise advertising, measure promotional effectiveness, and collect information about your access devices.
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Please refer to your browser’s privacy or help documentation to find instructions for blocking or deleting cookies in case you want to block or delete them.
3. Our website may use a captcha and heatmap and other similar tools. Captcha is a tool which requires a user to type the letters and numbers displayed on the picture. Captcha verifies if a person is not a robot and thereby helps us to secure the use of the website. Captcha may collect IP addresses, cookies, behaviour on the website, etc. Heatmap is a form of analytics which shows us where website users have clicked on a page, how far they have scrolled down a page, etc. Legal basis for processing such personal data — legitimate interest to secure and improve your user experience on the website.
We also collect your information when you contact us via email or the enquiry form (“Contact Us” form). We use this information to respond to your query. Legal basis — legitimate interest.
The data you provide includes name, phone number (optional), email address, and company name (optional). You may also provide us with any other information in the attached documents and the blank field of the enquiry form.
Digitalce has pages on Facebook, Twitter and LinkedIn social networks.
In case you contact us or share the content or information through a social network, you become involved in relations with the third party that provides such a respective social network. These third parties collect your personal data according to their privacy policies, so please read the privacy policies of such third parties carefully before you proceed with any actions involving such social networks.
Meta privacy policy is available at https://www.facebook.com/policy.php.
Twitter privacy policy available at https://twitter.com/en/privacy.
LinkedIn privacy policy is available at https://www.linkedin.com/legal/privacy-policy.
Be aware that in case you are already registered on a social network, they may identify you and process your account details. We do not bear any responsibility for such third parties.
We use the information you provide us via social networks on the basis of our legitimate interest to contact you back.
If you provided us with your personal data, we may further contact you to market our services based on our legitimate interest. In case we send you any direct marking material, you will always have a right to unsubscribe from receiving it at the bottom of every marketing email.
We may also collect certain information about you from the public domain, third parties, or other websites to contact you with our marketing material. Information may be collected from social networks, business partners, subcontractors, advertising networks, and analytics providers.
In this case, we process your personal data collected from other sources where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Legitimate interest means our interest in marketing our services to prospective clients and customers.
We may transfer your data from Digitalce to other third parties if it is necessary to respond to your query or resolve your issue. Those third parties could be our subcontractors or remote technical specialists. We will ensure that any transfer we make is secure and does not impair your rights and interests.
As a general rule, we store your enquiry emails/messages for 1 year since the last contact with you, after which we delete them.
As a data subject you have certain rights regarding your personal data, which are:
You can exercise your rights towards us by contacting us at: sales@digitalce.com.
Please note that when you send us a request to exercise your right, we may need to reasonably authenticate your identity. Thus, we may ask you to confirm your identity via email or other means to make sure that you are who you claim to be and may further ask you certain questions to understand the nature and scope of your request.
We may amend this Privacy Notice from time to time. We will change the ‘Last updated’ date of this Notice indicated on the first page. It is your obligation to review this Notice each time you access our website in order to be aware of the changes.
We will notify you in case of a material change to this Privacy Notice before such changes will take effect.
If you do not agree to the revised Privacy Notice, you should discontinue using this website.
Questions, comments and requests regarding this Privacy Notice are welcomed and should be sent to sales@digitalce.com.
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